Privacy Policy

Last updated: 11 August 2025

Ever Afterly (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our app and website.

1. Information We Collect

We may collect the following information:

• Personal details (name, email address, phone number) when you create an account or contact us.
• Wedding details you provide (event date, guest list, notes, budget, supplier preferences).
• Supplier and store data if you register as a supplier (store name, services, products, pricing, images).
• Chat messages and attachments you send within the app.
• Device information (model, OS version, app usage) for analytics and troubleshooting.

2. How We Use Your Information

• Provide and maintain app functionality.
• Enable wedding planning tools, chat, and supplier interactions.
• Process and respond to customer service requests.
• Improve our app through analytics and user feedback.
• Protect against fraud and misuse.

3. Sharing of Information

• Service providers such as hosting, cloud storage (e.g., Firebase), analytics, and payment processors.
• Other users, if you choose to share details in chat, your wedding, or supplier profiles.
• Authorities when required by law.

4. Data Retention

We keep your data for as long as your account is active or as needed to provide our services, comply with legal obligations, or resolve disputes.

5. Security

We use appropriate technical and organisational measures to protect your personal data. However, no method of transmission or storage is completely secure.

6. Your Rights

Depending on your location, you may have rights to access, correct, or delete your personal data. To exercise these rights, contact us using the details below.

7. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal data from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted here with an updated date.

9. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: support@everafterly.co.uk

10. User-Generated Content

Any data, images, or documents uploaded by users (including wedding plans, supplier listings, and chat attachments) are the sole responsibility of the user who provided them. Ever Afterly does not claim ownership of such content and is not responsible for its accuracy, legality, or appropriateness. By uploading content, you confirm you have the necessary rights and permissions.